Telecommunications
Garland Communication Systems is an authorized Avaya business partner, offering professional services for Avaya IP Office, the perfect telecommunications solution for small and medium-sized businesses. Our technicians are factory trained to ensure efficient implementation and ongoing support of Avaya’s globally recognized platform.
IP Office is a stackable and scalable system designed to accommodate growth.
IP Office is a fully hybrid platform that combines analog, digital, and VoIP functionality. With its modular design, IP Office outperforms hosted competitors while retaining the convenience of an on-premises telephone system.
In addition, our partnership with Jetwave Services, a leading VoIP telecommunications service provider, enables us to deliver reliable and cost-effective telephone service by leveraging their state-of-the-art PRI and SIP network.
This strategic alliance grants us a direct line to their engineering department, ensuring lightning-fast response times in the event of any service-related issues.
This crucial feature prevents our client partners from wasting valuable time waiting on hold, as they might with other traditional telephone service providers.
The IP Office
- Unified Communications Platform
- Fully Integrated Voicemail
- Voicemail to Email
- Automated Attendant
- Speed Dial and Directory Services
- Call Twinning
- Call Forwarding
- PC Client Telephony
- Multi-site Networking
- Remote Connection Configuration
- POTS, PRI, and SIP Compatible
- Extensive Business Handset Options
- Wireless Headsets
- Voice Recording
- Customizable Hold Music
Service Area
Garland Communication Systems is strategically located in the center of eastern Pennsylvania, making us a local resource for businesses and organizations throughout our geographic footprint. Our service area predominantly covers Schuylkill, Berks, Lebanon, Luzerne, Carbon, Columbia, Dauphin, Lancaster, Northumberland, and Lehigh counties. We regularly provide services within the following central locations and surrounding areas: Reading, Pottsville, Allentown, Harrisburg, Lancaster, Hazleton, Williamsport, Lebanon, and Pottstown. While most of our client partners reside in eastern Pennsylvania, our ability to offer extensive remote support and leverage key relationships with our client partners’ internal technical resources enables us to extend our services nationwide. Currently, we work with organizations from coast to coast.